p88 Privacy Policy

p88 operates an online gaming platform serving players in the Philippines. As part of running this platform, we collect and process certain personal information about registered players and visitors. This policy covers what data is collected, why it is collected, how it is used and stored, and the rights you have over your own information.

p88 is committed to handling your personal data responsibly and securely. We do not sell your personal information to third parties for marketing or advertising purposes. The data we collect is used to operate the platform, verify identities, process transactions, and comply with applicable requirements.

This policy covers all services and products available on the p88 platform, including sports betting, slots, live casino, fish games, and all account-related functions such as deposits, withdrawals, and KYC verification.

p88 collects personal information through registration, account activity, and your use of the platform. The categories of data we may collect include the following.

Some of this data is provided directly by you when you register or complete KYC. Other data — such as device information and session logs — is collected automatically while you use the platform.

The personal information p88 collects is used for specific, necessary purposes related to operating the platform and protecting both players and the platform itself.

• Account creation and management — to register your account, maintain your profile, and communicate with you about account-related matters.
• Identity and age verification (KYC) — to confirm that you are at least 21 years old and that the person using the account is the registered account holder, as required before processing withdrawals.
• Transaction processing — to handle deposits, process withdrawal requests in PHP, and maintain accurate financial records for your account.
• Platform security — to detect and prevent fraud, money laundering, unauthorised access, duplicate accounts, and other prohibited activities.
• Responsible gaming — to monitor for signs of problem gaming and support players who choose to apply self-exclusion or limits.
• Customer support — to respond to enquiries, resolve disputes, and assist with technical issues.
• Platform improvement — to analyse how players use the platform in aggregate to improve features, performance, and user experience.

p88 does not use your personal data for unsolicited third-party marketing. We will not sell, rent, or trade your personal information to any external party for commercial gain.

p88 limits the sharing of personal data to what is necessary for operating the platform. Your information may be shared in the following circumstances.

• Payment processors and banking partners — when you make a deposit or request a withdrawal, the necessary transaction details are shared with the relevant Philippine bank or e-wallet service provider to complete the transfer.
• Identity verification services — your KYC documents may be processed by a third-party verification service to confirm your identity and age. These providers are bound by confidentiality obligations.
• Technology and platform providers — service providers who support the technical operation of p88 may have limited access to certain data as required to perform their functions. They are not permitted to use your data for any other purpose.
• Legal and regulatory requirements — p88 may disclose personal data when required to do so by applicable law, court order, or a lawful request from a relevant authority.
• Fraud prevention — where there is reasonable suspicion of fraud, money laundering, or other prohibited activity, relevant information may be shared with appropriate parties as part of an investigation.

In all cases, p88 takes reasonable steps to ensure that any third party receiving your data handles it securely and only for the stated purpose.

Protecting your personal information is a priority for p88. We apply a range of technical and organisational measures to keep your data secure against unauthorised access, disclosure, alteration, or loss.

• SSL encryption — all data transmitted between your device and the p88 platform is protected using SSL (Secure Sockets Layer) encryption. This applies to login sessions, account transactions, and any page where your personal data is involved.
• OTP verification — sensitive account actions such as withdrawals require a one-time password sent to your registered Philippine mobile number. This adds a second layer of verification beyond your password.
• Access controls — access to player data within p88 is restricted to authorised personnel who need it to perform specific functions. Broader internal access is not permitted.
• Secure document handling — KYC documents submitted by players are stored securely and access is limited to the verification process only.

While p88 takes reasonable steps to protect your data, no online platform can guarantee absolute security. You are also responsible for keeping your own login credentials, passwords, and OTP codes private and not sharing them with anyone.

p88 retains your personal data for as long as your account is active and for a period after account closure as may be required for legal, audit, and compliance purposes.

• Account information and transaction records are retained for the duration of your account and for a reasonable period following closure to allow for any dispute resolution or compliance review.
• KYC documents are retained for the period required to satisfy identity verification obligations. Copies are not used beyond this purpose.
• Technical and session data such as login logs and device information may be retained for a shorter period as needed for security monitoring.

When personal data is no longer required for the purposes it was collected, p88 will take steps to securely delete or anonymise it in line with standard data management practices.

As a player using the p88 platform, you have certain rights in relation to your personal data. These rights are subject to applicable laws and the specific circumstances of your account.

• Access — you may request a summary of the personal data p88 holds about you.
• Correction — if your personal data is inaccurate or outdated, you may request that it be corrected. Some changes may require re-verification.
• Deletion — you may request that your personal data be deleted. Deletion requests are subject to our retention obligations — for example, transaction records required for audit purposes may not be immediately removed.
• Objection to processing — you may raise an objection to specific uses of your data where you believe processing is not justified.
• Account closure — you may close your p88 account at any time by contacting support through the platform, provided there are no outstanding holds or reviews on your account.

To exercise any of these rights, reach out to p88 through the support channels available on the platform. Requests will be reviewed and responded to within a reasonable timeframe. Identity verification may be required before your request is actioned to ensure we are responding to the correct account holder.

p88 uses cookies and similar technologies to support the operation of the platform and improve the player experience. Cookies are small data files stored on your device when you visit the platform.

• Essential cookies — required for the platform to function correctly, including maintaining your login session, remembering your preferences, and ensuring secure access.
• Analytics cookies — used in aggregate to understand how players navigate the platform, which sections are most visited, and where technical issues may occur. This data is anonymised and not linked back to individual players for external reporting.
• Security cookies — help detect unusual activity or potential fraud during your session.

Most browsers allow you to manage cookie settings, including blocking or deleting cookies. Be aware that disabling certain cookies may affect how the p88 platform functions during your session, including login and transaction processes.

p88 may update this Privacy Policy from time to time to reflect changes in how we operate the platform, changes in applicable laws, or improvements to our data practices. Any updates will be reflected on this page with a revised "Last Updated" date.

We encourage you to review this page periodically. Continued use of the p88 platform after a policy update is published means you accept the revised terms. If a change significantly affects how your data is handled, we will make reasonable efforts to notify active account holders through the platform.